Incoming call & ICC services are not functional
Incident Report for Opsgenie
Resolved
The problem is resolved by the provider and all affected services are working as expected.
Posted Nov 05, 2018 - 20:22 UTC
Identified
Due to the outage of the provider we use for incoming call and icc services, these feature are not working as expected.
Posted Nov 05, 2018 - 17:00 UTC
This incident affected: US (Incoming Call Routing).