Report a problem

Organization administrators can now receive personalized incident information in Atlassian Administration. Subscribe to System Health to receive notifications if a reliability incident affects your organization.

Subscribe to UpdatesSubscribe

Get email notifications whenever Opsgenie creates, updates or resolves an incident.

Email address:

Enter OTP:

Resend OTP in: seconds

Didn't receive the OTP? Resend OTP

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get text message notifications whenever Opsgenie creates or resolves an incident.

Country code:

Phone number:

Change number Enter OTP:

Resend OTP in: 30 seconds

Didn't receive the OTP? Resend OTP

Message and data rates may apply. By subscribing you agree to the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get incident updates and maintenance status messages in Slack.

Subscribe via Slack

By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.

Get webhook notifications whenever Opsgenie creates an incident, updates an incident, resolves an incident or changes a component status.

Webhook URL:

The URL we should send the webhooks to

Email address:

We'll send you email if your endpoint fails

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Visit our support site.

Get the Atom Feed or RSS Feed.

Incoming call & ICC services are not functional

Incident Report for Opsgenie

Resolved

The problem is resolved by the provider and all affected services are working as expected.

Posted Nov 05, 2018 - 20:22 UTC

Identified

Due to the outage of the provider we use for incoming call and icc services, these feature are not working as expected.

Posted Nov 05, 2018 - 17:00 UTC

This incident affected: US (Incoming Call Routing).

← Current Status Powered by Atlassian Statuspage

Subscribe to Incident

Subscribe to updates for Incoming call & ICC services are not functional via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Opsgenie creates or resolves an incident.

VIA EMAIL:

VIA SMS:

Enter mobile number

Edit number Send OTP

Enter the OTP sent

Resend OTP in 30 seconds

To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’