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Mobile SSO Logins fail for customers who don't have any session on both the mobile application and browser

Incident Report for Opsgenie

Resolved

This incident has been resolved.

Posted Dec 19, 2019 - 15:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 19, 2019 - 15:32 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 19, 2019 - 15:23 UTC

Investigating

We are currently investigating this issue.

Posted Dec 19, 2019 - 15:19 UTC

This incident affected: EU (Mobile Application) and US (Mobile Application).

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