We observe increased error rates on certain endpoints

Incident Report for Opsgenie

Resolved

The incident has been resolved.

Posted Aug 29, 2020 - 00:14 UTC

Monitoring

We've sent a fix and the outage seems resolved.
We will continue to monitor the system.

Posted Aug 28, 2020 - 23:48 UTC

Identified

We've identified the problematic service in the cloud provider.
Our team is currently working on a fix.

Posted Aug 28, 2020 - 23:36 UTC

Investigating

Due to an internal problem with the cloud provider, we started to see degradation on certain endpoints.
Critical features like Alert & Notification flows are not affected.
We're investigating the issue at the moment.

Posted Aug 28, 2020 - 23:07 UTC

This incident affected: EU (Alert REST API, Web Application, Mobile Application).