Silent push notifications for critical alert enabled iOS mobile applications

Incident Report for Opsgenie

Resolved

Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.
Posted Apr 22, 2021 - 16:44 UTC

Monitoring

Fix has been deployed and rapid recovery is seen. We are monitoring the system for a full recovery.
Posted Apr 22, 2021 - 16:40 UTC

Identified

Our team has identified an issue with the sound of iOS critical alerts. Push notifications are working but when critical alerts are enabled in the iOS mobile application, it doesn't make a sound. Check back soon for another update!
Posted Apr 22, 2021 - 16:27 UTC
This incident affected: EU (Mobile Application) and US (Mobile Application).
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