We observe degraded performance on incident timeline functionality

Incident Report for Opsgenie

Resolved

The issue has been resolved completely and all the functionality is fully working now.
The customers experienced some latencies for the entries added to the incident timeline during the incident. However, there is not data loss and all the messages processed successfully.

Posted Aug 28, 2023 - 19:30 UTC

Monitoring

The rollback completed successfully and we observed the remediation.
The functionality is fully working now, and we are closely monitoring the system.

Posted Aug 28, 2023 - 19:10 UTC

Identified

Some misconfiguration caused the incident.
We identified the root cause and reverting the change.

Posted Aug 28, 2023 - 19:03 UTC

Investigating

We observe degraded performance on incident timeline functionality.
We are investigating the issue and we will provide more details within the next hour.

Posted Aug 28, 2023 - 17:57 UTC

This incident affected: US (Incident Flow).