Egress connectivity timing out

Incident Report for Opsgenie

Resolved

The systems are stable after the fix and monitoring for a specified duration
Posted Dec 04, 2023 - 17:15 UTC

Monitoring

The issue was identified and a fix implemented. We are monitoring currently.
Posted Dec 04, 2023 - 16:59 UTC

Update

We are currently investigating an incident that result in outbound connections from Atlassian cloud in us-east-1 intermittently timing out. This affects Jira, Trello, Confluence, Ecosystem products. The features affected for these products are those that require opening a connection from Atlassian Cloud to public endpoints on the Internet
Posted Dec 04, 2023 - 16:54 UTC

Update

Including Atlassian Developer
Posted Dec 04, 2023 - 16:43 UTC

Identified

We are currently investigating an incident that result in connection time outs on service egress proxy. This affects Jira, JSM, Confluence, BitBucket, Trello, Ecosystem products. The features affected for these products are those that require a connection to service egress.
Posted Dec 04, 2023 - 16:33 UTC