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Opsgenie hosted bridge rooms cannot be used in ICC due to 3rd party provider outage

Incident Report for Opsgenie

Resolved

Problem on the provider side is resolved, hosted bridge rooms work as expected.

Posted Apr 08, 2020 - 12:50 UTC

Identified

The 3rd party provider we use for Opsgenie hosted bridge is having an outage which affects ICC sessions not to be started over Opsgenie hosted bridge rooms. We are actively tracking the status of the incident and will provide update when there is a progress.

Posted Apr 08, 2020 - 12:10 UTC

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