Increased errors in our EU region

Incident Report for Opsgenie

Resolved

Everything is back to normal in EU region! We will take the necessary actions to prevent facing a similar incident, thank you for your patience.
Posted Jun 11, 2021 - 00:25 UTC

Monitoring

Our team has identified the issue with our cloud provider and is working to mitigate the problem. We continue to monitor Opsgenie. Thank you so much for your patience.
Posted Jun 10, 2021 - 22:14 UTC

Investigating

We're detecting increasing API errors in the EU region and are currently looking into the issue. Communicating with our cloud provider and try to identify its impact.
Posted Jun 10, 2021 - 20:40 UTC
This incident affected: EU (Alert Flow, Email Notification Delivery, SMS Notification Delivery, Voice Notification Delivery, Mobile Notification Delivery, Alert REST API, Heartbeat REST API, Web Application, Mobile Application, Logs).