Increased error rate on voice calls and incoming call integration

Incident Report for Opsgenie

Resolved

All systems are operational now.
Posted Mar 11, 2018 - 02:45 UTC

Identified

We switched voice notifications to another communication provider and error rate is 0% now. Incoming call integration is still affected.
Posted Mar 11, 2018 - 02:26 UTC

Investigating

We’re experiencing an increased error rate on voice calls and incoming call integration due to a major outage on one of our communication providers.
Posted Mar 11, 2018 - 02:12 UTC
This incident affected: US (Voice Notification Delivery, Incoming Call Routing).
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