Cloud provider issue has been resolved and all services are operating normally! We will take the necessary actions to prevent facing a similar incident, and sorry for the inconvenience while we worked on this
Posted Nov 27, 2021 - 14:45 UTC
We are starting to see improved success rates and decreased latency in the US Region. We are going to continue monitoring.
Posted Nov 27, 2021 - 14:21 UTC
Our team has identified the issue with cloud provider and is working on a fix with them. Next update in 1 hour or with a resolution of the incident
Posted Nov 27, 2021 - 13:57 UTC
We observe increased error rates due to the cloud provider in the US environment. We are working on the identification of the root cause with them and we'll keep you posted with further updates.